Privacy Policy

**Privacy Policy**

Fleek Tech Solutions (“FTS,” “we,” “us,” or “our”) operates the website fleektechsolutions.com (the “Site”) and provides e-commerce website development services, Web Development from scratch and App development as well. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Site or submit an inquiry through our forms.

By using our Site or submitting your information through any form, you agree to the practices described in this policy.

### 1. Information We Collect

When you fill out a lead form, contact us via WhatsApp, or interact with our Site, we may collect:

  • **Contact details:** Name, phone number, email address
  • **Business details:** City/location, type of business, business requirements
  • **Technical data:** IP address, browser type, device information, and pages visited, collected automatically through cookies and tracking pixels (see Section 4)

We do not collect sensitive personal data (such as financial account details, health information, or government ID numbers) through our website forms.

### 2. How We Use Your Information We use the information you provide to:

  • Respond to your inquiry and schedule a consultation call
  • Understand your business requirements to prepare a proposal or quote
  • Deliver the e-commerce website development services you’ve engaged us for
  • Send you updates related to your project via WhatsApp, email, or phone
  • Improve our advertising targeting and measure the performance of our marketing campaigns
  • Comply with legal obligations, where applicable

We do **not** sell or rent your personal information to third parties. ### 3. How We Share Your Information

We may share your information with:

  • **Service providers** who help us operate our business (e.g., hosting providers, form/CRM tools such as Google Sheets, WhatsApp Business)
  • **Advertising platforms** (Meta/Facebook) in aggregated or hashed form, to measure ad performance and improve targeting — see Section 4 below
  • **Legal authorities**, if required by law, regulation, or valid legal process

We do not share your personal information with any third party for their own independent marketing purposes.

### 4. Cookies and Tracking Technologies

Our Site uses the **Meta Pixel** and **Meta Conversions API** to understand how visitors interact with our Site and ads, and to measure the effectiveness of our advertising campaigns. These tools may collect data such as pages visited, button clicks, and form submissions, and may set cookies on your browser.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the Site.

### 5. Data Storage and Security

Information submitted through our lead form is stored securely in our internal systems (including Google Sheets and our WordPress database) and is accessible only to authorized FTS personnel. We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

### 6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy — typically for the duration of our business relationship with you, plus a reasonable period afterward for record-keeping and legal compliance. You may request deletion of your data at any time (see Section 8).

### 7. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent for us to contact you or use your data for marketing purposes To exercise any of these rights, contact us at **fts@fleektechsolutions.com**.

### 8. Third-Party Links

Our Site may contain links to third-party websites (e.g., our Instagram page, WhatsApp). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies separately.

### 9. Children’s Privacy

Our services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

### 10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this page will indicate when changes were made. Continued use of our Site after changes are posted constitutes acceptance of the updated policy.

### 11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

**Fleek Tech Solutions**

Email: fts@fleektechsolutions.com, Website: fleektechsolutions.com, Instagram: @fleektechsolutions